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REIDSVILLE LAUNCHES SMART WATER METER UPGRADE

10/17/2025

WATER METER PROJECT DATES: OCTOBER 20,2025- FEBRUARY 2026

BEGINNING OCTOBER 20TH, 2025( THIS COMING MONDAY), THE CITY OF REIDSVILLE WILL BE ROLLING OUT A MAJOR IMPROVEMENT TO THE UTILITY SYSTEM. OVER THE COMING MONTHS, NEW STATE-OF-THE-ART BADGER METER AMI WATER METERS WILL BE  REPLACING THE CURRENT WATER METER SYSTEMS THROUGHOUT THE CITY. HUTCHESON STREET AND LAWSON STREET WILL BE THE STARTING POINT FOR INSTALLATIONS STARTING OCTOBER 20TH.

UNLIKE THE TRADITIONAL METERS THAT OFTEN REQUIRE CITY STAFF TO VISIT EACH MONTH PHYSICALLY, THE NEW AMI METERS WILL TRANSMIT WATER USAGE DATA AUTOMATICALLY THROUGH SECURE CELLULAR NETWORKS. ONCE THE SYSTEM IS FULLY INSTALLED, CITY RESIDENTS AND BUSINESSES WILL GAIN ACCESS TO POWERFUL NEW TOOLS TO MONITOR THEIR WATER USAGE. DOWNLOAD THE "EYES ON WATER" APP OR LOG IN THROUGH THE WEBSITE TO VIEW:

1. DAILY WATER CONSUMPTION,
2. UNUSUAL SPIKES 
3. LEAK DETECTION! 

CUSTOMERS CAN SET UP PERSONALIZED ALERTS DELIVERED THROUGH EMAIL OR TEXT. 

CITY EMPLOYEES WILL NOT BE INSTALLING NEW METERS! INSTALLATION WILL BE HANDLED BY A PROFESSIONAL METER INSTALLATION COMPANY SUBCONTRACTED BY THE CITY. 

WE ARE SO EXCITED ABOUT THE NEW UPGRADE TO THE CITY. WE THANK YOU FOR YOUR PATIENCE AND COOPERATION DURING THIS TRANSITION. 

IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT CITY HALL AT (912)-557-4786